Privacy policy

Cash‑For‑Junk‑Cars.ca (“we”, “us”, “our”, “Cash For Junk Cars”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website https://cash‑for‑junk‑cars.ca/ (“Website”) or otherwise interact with us in connection with our services (e.g. getting a quote, arranging pickup of a junk vehicle). By using our Website or providing us with your information, you consent to the practices described in this policy.

1. Information We Collect

We may collect personal and non‑personal information in a variety of ways, including when you:

Fill out forms (e.g. “Get a Quote”, contact forms, reviews).
Contact us via phone, email, or in‑person related to our services.
Use the Website, browse content, or otherwise interact with it (analytics, etc.).

2. How We Use Your Information

Your information is used for purposes such as:

Responding to your quote requests, inquiries, and other communications.
Providing, operating, and improving our services (including removal/towing of vehicles).
Verifying or confirming your identity, address, and ownership of the vehicle.
Processing payments, issuing receipts.
Sending you updates, newsletters, or promotional materials (if you opt in).
Monitoring and analyzing usage of the Website to improve features, layout, content, and user experience.
Preventing fraud and ensuring security.

3. Disclosure of Your Information

We may share your information in the following circumstances:

With service providers / partners who assist us in operating the Website, providing towing, arranging vehicle removal, or other services. These may include contractors, payment processors, tow truck operators, etc.
Legal requirements: if required by law, regulation, legal process, or governmental request.
Business transfers: if we are involved in a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred as part of that transaction.
Protection of rights: to protect our rights, property, safety, or those of our users or others.

We do not sell your personal information to third‑parties for their marketing purposes without your explicit consent.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect usage data and enhance your experience. These help us:

Recognize your device/browser.
Remember your preferences.
Understand how you use the Website (which pages you visit, how long you spend, etc.).
For analytics purposes.

You can manage or disable cookies via your browser settings. Note: disabling cookies may affect some features or performance of the site.

5. Data Security

We take reasonable measures to protect your information, including:

Secure servers, encryption where appropriate.
Limiting access to your personal data to employees or contractors who need it to perform their job.
Regular assessments of our data collection, storage, and processing practices.

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We will retain your personal information only as long as necessary to fulfil the purposes listed above, comply with legal obligations, resolve disputes, enforce our agreements, or as otherwise permitted by law.

7. Your Rights

Depending on where you are located, you may have certain rights regarding your personal data, such as:

To access the personal information we hold about you.
To correct or update inaccurate or incomplete data.
To request deletion of your personal data (subject to legal or operational holds).
To object to or restrict certain processing.
To withdraw consent if we are relying on your consent for processing.

If you wish to exercise any of these rights, contact us using the contact details provided below. We will respond as required by applicable law.

8. Children’s Privacy

Our services are not directed to individuals under the age of 16 (or applicable age in your jurisdiction).

9. Third‑Party Links

Our Website may contain links to third‑party websites or services (e.g. social media, partners). These third parties have their own privacy and data collection practices, which may differ from ours. We encourage you to review their privacy policies. We are not responsible for their practices.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the new version on this page.